📌 Field Service Technician II – Mexico

Location: Mexico (Field-Based / Travel Role)
Employment Type: Full-Time
👤 Salary: $36,577-45,722 (Monthly in Mexican Pesos)

🚫 Work Authorization Requirement

Candidates must currently possess or be eligible to obtain USMCA authorization (or appropriate U.S. business visa) to travel to the United States for short-term business assignments.

🏭 Job Summary

The Field Service Technician II is responsible for the installation, commissioning, troubleshooting, repair, and maintenance of filling, capping, and packaging equipment at customer facilities throughout Mexico, North America, and South America.

This is a high-travel, customer-facing technical role (70–80%+ travel) ideal for experienced technicians who thrive in hands-on environments and enjoy solving complex automation and mechanical challenges onsite.

🔧 Key Responsibilities

Machine Installation & Commissioning

• Install and start up new and refurbished filling & capping machinery

• Perform system validation, operational testing, and customer acceptance

• Support FAT/SAT activities

Troubleshooting & Technical Support

• Diagnose and repair mechanical, electrical, pneumatic, and hydraulic issues

• Troubleshoot and modify PLC programs (Allen-Bradley / Siemens preferred)

• Perform root cause analysis and implement corrective actions

Preventive Maintenance & Upgrades

• Conduct scheduled maintenance and inspections

• Upgrade legacy equipment and implement design improvements

• Ensure equipment performance meets OEM standards

Customer Support & Training

• Train operators and maintenance personnel

• Provide spare parts recommendations and technical guidance

• Maintain professional communication with customers under production pressure

Documentation & Reporting

• Complete service reports, documentation, and expense tracking

• Communicate technical feedback to internal engineering teams

🧠 Required Qualifications

• Minimum 5+ years of hands-on experience servicing industrial machinery

• Experience with filling, capping, bottling, or packaging equipment preferred

• Strong troubleshooting skills (mechanical & electrical systems)

• Hands-on PLC experience:

  • Allen-Bradley (Studio 5000 / RSLogix)

  • Siemens (Step 7 / TIA Portal)

• Ability to read and interpret electrical and pneumatic schematics

• Conversational English (minimum B2 level)

• Valid passport and ability to travel internationally

✈️ Travel Requirement

• 70–80%+ travel required

• Travel throughout Mexico, North & South America

• Must be comfortable working weekends, overtime, and under time-sensitive production demands

💼 Preferred Qualifications

• Associate’s Degree or Technical Certification in Mechatronics, Electronics, Automation, or related field

• Experience in Food & Beverage or Liquid Filling industries

• Experience supporting high-speed production lines