Field Service Engineer
Join Serac as Field Service Engineer II: install, diagnose, and service liquid filling & packaging lines across the Americas. Hands-on, customer-focused, with growth.
Field Service Technician II
Industrial Automation – Liquid Filling & Packaging Machinery
Compensation: $37.16 – $41.11 per hour
Location: United States (80%+ Travel Required)
Employment Type: Full-Time
Travel Requirement: 80% or greater
Work Authorization: No sponsorship available
Position Summary
The Field Service Technician II is responsible for the installation, commissioning, troubleshooting, repair, and maintenance of liquid filling, capping, and packaging machinery at customer sites across North and South America, with occasional international assignments.
This is a hands-on, customer-facing role requiring strong electromechanical troubleshooting skills and the ability to work independently in high-demand production environments.
Essential Duties and Responsibilities
Install, start up, and commission new and refurbished filling, capping, and packaging equipment
Diagnose and repair electrical, mechanical, pneumatic, and control system issues
Perform PLC diagnostics and limited modifications (Allen-Bradley and Siemens platforms)
Conduct preventive maintenance and equipment inspections
Support product trials, changeovers, and format conversions
Train customer operators and maintenance personnel
Complete detailed service reports and documentation
Provide root cause feedback and collaborate with engineering and project teams
Communicate technical updates and service findings internally
Required Qualifications
Minimum Associate degree in Electronic Technology or related field (or equivalent hands-on experience)
Minimum 5 years of experience troubleshooting industrial automation or packaging machinery
Experience with liquid filling, capping, or packaging equipment preferred
Working knowledge of PLC systems (Allen-Bradley and/or Siemens)
Ability to read electrical schematics, pneumatic diagrams, and technical drawings
Strong electromechanical troubleshooting skills
Valid driver’s license
Travel Requirements
80% or greater travel
Short-notice deployments
Weekend work as required
Multi-day and multi-week onsite assignments
Domestic and occasional international travel
Must reside within one hour of an international airport
Physical Requirements
Ability to lift up to 50 pounds
Ability to stand, kneel, bend, and work in industrial environments
Ability to work extended hours as needed
- Locations
- Carol Stream
- Remote status
- Fully Remote
- Hourly salary
- 37.16 - 41.11
- Employment type
- Full-time